Position Description
Press Johns Hopkins University Press
Information Technologies/Electronic Publishing


Johns Hopkins University Press (JHUP) invites applications for Chief Information Officer to join a team of exceptional professionals committed to bringing knowledge to international audiences in innovative ways.  JHUP disseminates scholarship and research to move fields forward, and inform discussions and decisions that affect people’s lives worldwide.  JHUP includes four businesses: 

1) Book publishing, bringing to the world 150 books a year in a diverse range of topics in the life and health sciences, public health, and humanities. 

2) Journal publishing, delivering 94 journals in the humanities, social sciences, and public health to worldwide audiences.

3) Project MUSE, partnering with 200 publishers by aggregating their 600 journals and 60,000 books in the humanities and social sciences on a state-of-the art technology platform reaching global audiences. 

4) Hopkins Fulfillment Services, collaborating with other university presses to provide scale in distributing printed and electronic books to channel partners and individuals. 

As part of the executive leadership at JHUP, the CIO is accountable for defining and delivering IT strategy and capabilities across books, journals, and Hopkins Fulfillment Services and collaborating with Project MUSE leadership and technical staff on strategy and infrastructure. These responsibilities include system architecture, applications development, desktop support, infrastructure, security and technical services, and operating a lightweight PMO.

Reporting to the Director of JHUP, and overseeing a staff of 14, the CIO is a key contributor to JHUP’s strategy and planning process and will be responsible for IT operations, and in collaboration with the executive team, for technology and digital innovation. It is critical for the CIO to build strong and productive relationships with all business unit leaders, acting as a true partner and making IT a business enabler.



  • As a member of the executive team, make key contributions to the formulation of JHUP’s business and digital strategies.
  • Proactively advise the executive team on the emerging technologies and digital trends that are most relevant to JHUP’s goals and evolving needs.
  • Help determine investment parameters, priorities, and risks for IT initiatives to maximize the return on investment.
  • Develop an IT vision, strategy, and a roadmap, and lead the IT team and its business partners in effective execution.



  • Ensure, on an ongoing basis, that current and planned technical architecture, investments and solutions are aligned with JHUP’s business objectives.
  • Engage and collaborate with senior leadership in the John Hopkins University (JHU) Information Technology (IT) community. Promote interaction at the JHUP/JHU manager level to make sure that JHUP’s interests are represented in key JHU IT initiatives.
  • Ensure that JHUP IT leads, promotes, and is represented in technology-related activities within the Association of University Presses community.     
  • Work with CFO and Director of JHUP to create rational budgets and deliver outcomes that meet those budgets.
  • Build strong relationships with business groups and their leaders across JHUP, and develop a detailed understanding of their issues, challenges and opportunities.
  • Implement the most appropriate and effective IT organizational design to support and engage with the businesses.
  • Ensure transparency and collaboration between the IT organization and its business partners.


Team Development

  • Identify, recruit, develop, and lead a team of extraordinary IT professionals to collaborate across all departments and divisions to meet the mission, goals, and vision of the Press.  Create measurable and obtainable but also aspirational performance goals. 
  • Foster a culture of innovation, transparency, and accountability in IT; instill JHUP’s vision for its future culture (more heavily weighted with learning, caring, and job fulfillment) and its foundation of honoring dignity into all aspects of team development. 
  • Ensure that the organization has a strong knowledge base for code development and release, exceptional project management skills, and the ability to execute business-critical projects.
  • Develop and maintain a plan that provides for succession and continuity in the most critical IT positions.


IT Operations

  • Direct the design, planning, implementation, and maintenance of the computing infrastructure that supports JHUP’s operations and business applications. 
  • Establish metrics for managing IT effectiveness and for measuring the impact of IT on the business.
  • Establish appropriate service levels and the processes to ensure that objectives are met.
  • Maintain oversight of all IT projects, ensuring that commitments are properly planned, staffed, monitored, and reported.
  • Establish a comprehensive information security program to ensure the integrity, confidentiality and availability of relevant programs and data.
  • Lead the design and implementation of a disaster recovery and business continuity plan.
  • Establish and enforce IT policies, processes, portfolio management, development standards, and methodologies.
  • Monitor the industry for developments in IT operations; evaluate and implement relevant new tools and service management frameworks.
  • Review, recommend, and oversee all vendors, including university shared services, and other managed service agreements for computing, telecommunications, IT services, and equipment.
  • Build network of industry influencers and monitor industry trends and the competitive landscape.
  • Review and approve IT policies, controls and performance metrics.
  • Ensure compliance with the changing laws and applicable regulations; train staff and ensure that compliance is enforced.


Minimum Qualifications:

  • Bachelor’s degree required.
  • Ten years of related experience which includes at least five years of management/supervisory experience required.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications:

  • Minimum 10 years of relevant IT leadership experience preferred.
  • Advanced degree in information systems, computer science, engineering, and/or business preferred.
  • Experience in publishing or the media industry is a plus. 
  • Experience designing and managing an effective IT governance framework across the spectrum of IT service delivery.


Knowledge, Skills, and Abilities:

  • Demonstrated ability to form collaborative teams and instill passion and drive to excel in those teams of professionals. 
  • Able to work collaboratively with diverse leaders, communicate an IT vision and strategy across all levels of the organization, and build consensus around key initiatives and projects.
  • Stellar at all aspects of communication; able to articulate ideas to both technical and non-technical audiences.
  • Possesses exceptional business acumen, analytical, and problem-solving abilities.
  • Possesses solid knowledge in emerging technologies, and the ability to apply these in the service of JHUP’s goals.
  • Creative thinker; embracing new ideas; managing change; passionate about exploiting the potential of JHUP.
  • Customer-service oriented.
  • Inclusive in decision-making and problem-solving and achieving consensus for strategic direction and day-to-day operations.
  • Fluidity in operating at a high level of abstraction to the details necessary to lead staff in implementing on a daily basis.
  • Excel in effective use of resources; keen self-awareness of strengths and weaknesses; and appropriately delegating.

To apply for this position: https://jobs.jhu.edu/job/Baltimore-JHU-Press-CIO-MD-21218/602722400/


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